Privacy Policy

1. PRIVACY

We recognize the importance of protecting the privacy of all consumers ("you" or "user") who visit the EXBALT UAB hosted or sponsored websites.

This Privacy page is directed and applicable to individuals who visit those portions of the EXBALT UAB website accessible at Pineconesyrup.com, as well as and including any other EXBALT UAB websites or web pages accessible through the EXBALT UAB website or other promotional websites EXBALT UAB hosts or sponsors such as mini sites or pages on third party social networking services, directed at consumers (collectively the "Sites"), including those portions of the EXBALT UAB website accessible by going to Pineconesyrup.com and placing your cursor at or rolling over "English" and selecting "English" from the listing that appears below.

This Privacy Policy applies only to information collected by us via the Sites and does not extend to any other website users. Personal information collected over the Sites may be transferred to other countries for the purposes described below.

The laws of Republic of Lithuania shall apply to the collection of Personal Information (as defined below in section 2.a.) through the Sites. The laws of Republic of Lithuania and other countries to which we may transfer your personal information may not provide a level of protection equivalent to the laws in your home country, if you are accessing web pages intended for Republic of Lithuania consumers from outside the Lithuania.

2. COLLECTION AND USE OF INFORMATION

a. Personal Information

While users can view our website by browsing anonymously, we collect identifiable personal information ("Personal Information") about Sites users when they voluntarily register or otherwise sign up with the Sites, contact us via the Sites, or voluntarily provide it to make purchases from the Sites, as applicable. Sites users may provide Personal Information for various reasons, including but not limited to, for the purposes of obtaining newsletters, product information, event information, and services, to answer surveys, enter contests and receive notice of other promotional opportunities, and to make purchases, as applicable. The type of Personal Information that we may collect includes name, address, phone number, email address and purchase information such as credit or debit card information used to facilitate the sale of EXBALT UAB products, as applicable. We may also use the information that you provide to create a personal customer profile in order to let you know of products or events that may be of interest to you and to streamline future purchases, as applicable. We may combine Personal Information we collect on the Sites with other information we collect offline about users to better tailor marketing or website content or for other purposes, such as internal research. For information on how to opt-out of allowing us to use your Personal Information for marketing purposes, see section 6 below.

b. Non-Personal Information

We collect certain aggregate and non-personal information when you visit the Sites. This information does not relate to a single identifiable visitor. It tells us such things as how many users visited the Sites and the pages accessed. Collecting this information helps us tailor our Sites to our visitors.

When you visit the Sites to browse, read or download information, we automatically collect standard computer information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. We generally do not link standard computer information to anything that will allow us to identify users unless to enforce compliance with our rules or terms of service or to protect our service, sites, users or others.

We also may collect aggregate and non-personal information through "cookies" or "web beacons", as explained in our Cookie Policy section below.

Web Beacons: Web beacons, also known as "clear gifs", "one-pixel gifs", "web bugs", "Internet tags" or "pixel tags", are small graphic images on a website or in an e-mail that allow us and third parties to monitor the activity on the Sites or to make cookies more effective. Web beacons allow us, or third parties working on our behalf, to gauge and enhance the effectiveness of our marketing by transmitting information about whether you follow links in our e-mails or websites, and by gathering information about the sites you visit before and after visiting our websites. We use log files to store the data that is collected through Web beacons.

3. SHARING OF PERSONAL INFORMATION

Subject to the following paragraphs and the disclosures discussed in them, we will neither disclose nor sell any information about you to a party unaffiliated with us unless

3.1 required to do so by law or legal process;

3.2 required to do so by law enforcement authorities or other government officials;

3.3 we believe disclosure is necessary or appropriate to prevent physical harm, financial loss or injury to, or interference with, our rights or property or the rights or property of our users or others, or in connection with an investigation of suspected or actual illegal activity;

3.4 we reasonably believe that you have used information from the Sites in order to commit unlawful acts or acts that may endanger the health and/or safety of the public.

We may appoint third party service providers to administer and/or operate certain functions or services on our behalf, the proper performance of which may require a transfer of the information submitted by you. The functions or services include, for example, administering the Sites, delivery of marketing or other communications to you about our products, services or special events, and delivery of products requested or ordered by you, as applicable. Any such transfer shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those functions or services.

We may also share your Personal Information with other third parties for joint marketing and promotions of products, services or events that may be of interest to you. Any transfers of Personal Information shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those obligations. 

For information on how to opt-out of allowing us to use your Personal Information for marketing, see section 6 below. You should be aware, however, that even if you opt-out of allowing us to use your information for marketing campaigns, we may still share certain information with third parties to comply with legal obligations. For example, if you have opted out of marketing emails from us, we may have to provide your email address to a third party we jointly market with to comply with your opt-out request.

4. UNSOLICITED MATERIALS

Through the Sites, we request that you provide to us certain types of information so that we may better serve you. The requested information may include questions and comments about our products. Please do not provide us with materials, including but not limited to business, advertising, creative, marketing or any other types of proposals, concepts, know-how, ideas and the like ("Unsolicited Materials").

All Unsolicited Materials, including any unsolicited Personal Information (for example, Personal Information provided not in response to a specific request for such information, but in a free form text box), that we receive will not be subject to this Privacy Policy.
By submitting any Unsolicited Materials, you agree that we shall have the sole discretion as to how to utilize such Unsolicited Materials and you automatically provide to us a perpetual, royalty free license to such end.
If any Unsolicited Materials that you provide to us are protected by third party copyright, trademark or other proprietary rights, you agree to indemnify, defend, and hold harmless EXBALT UAB, its parent, subsidiaries and/or affiliated entities, and its and their respective officers, directors, employees, agents, licensors, representatives, and third party providers (collectively, "the EXBALT UAB Indemnitees"), against any claims or actions brought against any of the EXBALT UAB Indemnitees arising out of or relating to our use or possession of the Unsolicited Materials.

5. SECURITY

Protecting your information is of primary concern to us. We store the information that we collect on secure servers and otherwise take reasonable precautions to protect your Personal Information. 

However, we cannot warrant and do not represent that our level of security meets or exceeds any specific standards. No Internet transmission is 100% secure or error-free, nor is stored data free from vulnerabilities. We cannot guarantee the security of our websites, databases or services, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. We are not responsible for the actions of third parties.

6. UPDATING YOUR PERSONAL INFORMATION AND OPTING OUT OF MARKETING COMMUNICATIONS

If you want to update your Personal Information, or if you prefer not to receive information from us, please send us an email at forest@pineconesyrup.com. Please include your name and email address and any message. You can also utilize the unsubscribe link on our marketing emails.

Please note that any requests may take up to six to eight weeks to become effective.

Even if you opt-out of marketing communications, we may still contact you to send you important information regarding the operation or administration of your personal profile or other non-marketing information.

7. CORPORATE CHANGE OF CONTROL

Personal Information collected over the Sites may be transferred as part of any merger, acquisition or sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which Personal Information would be transferred to another entity. 

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right, in our sole discretion, to modify, alter or otherwise update this policy at any time and you agree to be bound by such modifications, alterations or updates. We will notify you of material changes to this Privacy Policy by posting the revised policy with the date it was revised on this page and if you have registered with us, we may notify you by email to your email address of record. Your continued use (including access, browsing and/or use of any interactive feature) of our Sites constitutes your agreement to this Privacy Policy and any updates.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect.

9. CONTACTING US

If you have any questions or comments about this Privacy Policy, or if you would like us to update any information we have about you, please contact us by sending an email to forest@pineconesyrup.com.


10. COOKIE POLICY

By using any of EXBALT UAB website Pineconesyrup.com, you confirm you have agreed to the Terms of Service and read and understood this Cookie Policy and our Privacy Policy.

Cookies are small data files which are placed on your computer or other devices (such as smart phones or tablets) as you browse our websites. They are used to remember when your computer or device accesses our websites.

Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

EXBALT UAB WEBSITE USE COOKIES FOR THE FOLLOWING PURPOSES:

To tailor content and information that we may send or display and personalize your interaction with our websites as well as improve the functionality of the Services we provide. Examples of features that are supported by cookies are:

Online purchases

Performance And Analytics: cookies help to analyze how EXBALT UAB websites are being accessed and used, and enable us to track the performance of these websites.
For example, we use cookies to determine if you viewed a page, so we can provide a personalized experience on our websites.
We also use cookies to gather insights for site performance - such as page views, conversion rates, device information, referral sites.

THIRD PARTIES

EXBALT UAB websites use third-party cookies. A third-party cookie is a cookie that is placed by someone other than EXBALT UAB, for example by suppliers for some of the functions on our websites or statistical analysis programs.

“Session cookies” are used to track statistics about the use of the websites. Your IP-address will be masked. By using EXBALT UAB websites and / or accepting our privacy policy, you authorize the use of cookies.

If you do not agree that cookies are used, you can turn it off in the security settings in your browser. Note that you can always manually delete cookies from your hard drive.

Third Party Services may use cookies to help you sign into their services. EXBALT UAB websites may use third party cookies, such as Google Analytics, Yandex Metrica, Hotjar.com to analyse the performance of the website.
Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.

We also use cookies to personalise our marketing and to generate usage statistics for our websites. Below is a list of the third-party cookies we use:

  • Google Analytics, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
  • Yandex LLC, Moreenikatu 6, 04600 Mantsala, Finland.
  • Hotjar Limited, a Private Limited Liability Company Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta.
  • Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

If you follow a link to a third-party website, you should be aware that you may pick up additional cookies that are beyond EXBALT UAB’s influence. It is up to you to check the cookie policies of any external websites.

OPTING OUT

You can set your browser to not accept cookies, however, this may limit your ability to use our websites. You can always opt out. EXBALT UAB can assist you with deleting data that Google Analytics and/or Yandex LLC, Hotjar P store in their system on your behalf. Some cookies are stored until you shut down your browser, while others are stored for longer. For any questions please contact us at:

forest@pineconesyrup.com


EXBALT, UAB

B2B@PINECONESYRUP.COM

Phone number: +370 695 68 999

Company Registration Number:
302506056
VAT Number: LT100007995512

Adress: Laisvės pr. 60
LT-05120
Vilnius. Lithuania